BackTips for Starting a Conversation
Where do I begin?
Sometimes, starting a conversation can be the biggest hurdle to having one. Here are four ways to do it.
Start it yourself
Make a neutral comment about an issue, for instance: “The weather this year has been pretty wild, hasn’t it?” Then wait for the other person to respond with their view.
Ask a question
Start with a neutral question like, “Are you as confused by all these new energy efficiency tax rebates as I am?”
When they go first
Acknowledge what the person said and respond with some version of “I hear you on….” or “I get that this is important to you.” Genuinely listen to them. When people feel heard, they are less likely to respond negatively.
Find common ground
Start by acknowledging something you both agree on, for instance: “We both really want our kids to live in a clean environment.” Finding common ground softens people for challenging conversations.